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Our Returns & Refund Policy


We want to ensure that you are happy shopping with us. Therefore, if your item is faulty, damaged or 'Not as Described' a full refund - including return postage costs if applicable - will be given.

Any faulty item must have a full description of what the fault is. If you wish to return an item which you feel is not as described, please provide a brief description why.

Unwanted Purchases/Wrong size/Change mind - Your Right to Cancel:
You have the right to change your mind in which case we give you up to 30 days to return the item.


  • Returned items must be in their original and unused condition, complete with the original packaging, tags and labels all intact and attached
  • Items that have had tags removed or smell of smoke, etc will not be eligible for any sort of return exchange or refund
  • You must notify us of your intent to cancel and return within 7 days of receipt 
  • Return postage for items that are the unwanted/wrong size/change of mind is payable by the buyer and a refund of the item cost (excluding our original postage cost) will be made within 24 hours upon receipt of the item
  • Please package up securely. 
  • The item is your responsibility until it reaches us. You should therefore use a trackable delivery service, e.g Recorded post.. 
If you are unhappy with any aspect of your purchase please let us know and we will do our best to resolve any problem you have with a minimum of fuss. Our customer’s satisfaction is very important to us, we are here to help so please let us.